WARRANTY

All goods sold via this wbe site are warranted free from fault for 12 months from the date of receipt by the customer. This warranty does not affect your statutory rights as a customer. If goods develop a fault during the 12 month warranty period you should either contact us (via the Contacts section of this web site) or the manufacturers dedicated support centre:

Sovos technical support centre Tel.: 02920 866 429 or technical@voyager-systems.co.uk

• The warranty conditions do not apply to any fault arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than in accordance with its intended use, failure to follow the manufacturer’s or Supplier’s instructions, or any alteration or repair carried out without the Supplier’s prior written approval.

• Any applicable collection of faulty goods and/or delivery of repaired/replacement units under warranty will only be made from/to addresses on the UK mainland (as per the delivery of the original purchase.) In the event that you need to return an item under warranty from outside the UK mainland you will need to make your own separate arrangements & payment for shipping to and from the UK mainland.

• A replacement/repaired unit issued under warranty is not a new order and will not have a separate warranty beginning from the date of receipt. Instead a replacement/repaired unit counts as a "continuation in the life cycle" of the original purchase, covered for the warranty period remaining on the original purchase.