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Technical support

All products we sell are fully covered by manufacturer warranty. Many manufacturers have set up external dedicated service centres geared exclusively to offering you guidance and solutions. If you have purchased a product from us made by one of the following manufacturers a part of your purchase price has gone towards the running costs of their service centre, so you should make full use of that expertise if the need arises! Of course you may contact us directly about products made by the following manufacturers, but it is likely that we will refer you to the appropriate service centre in the first instance. Please do let us know if you are unhappy about the service you receive from any of the following.

Manufacturer Web site Phone Email
       
Acer www.acer.co.uk 0870 853 1000  
       
Archos www.archos.com 0207 949 0115  
       
August www.augustint.com 0870 850 3525 service@augustint.com
       
Coby http://www.voyager-systems.co.uk/ 02920 866 429 technical@voyager-systems.co.uk
       
Creative www.creative.com 00 353 1 4333 200  
       
CTX www.ctxeurope.com 01923 810 801  
       
DiBoss www.diboss.co.uk 0871 855 2418  
       
Di-fusion www.pgeaftercare.com 0870 129 4888  
       
Fuji www.fujifilm.co.uk 0844 553 2322  
       
GNR www.pgeaftercare.com 0870 129 4888  
       
Humax www.humaxdigital.com/uk 0844 669 8800  
       
Intempo www.intempo-digital.co.uk 0161 828 5219  
       
Kobe www.pgeaftercare.com 0870 129 4889  
       
Lite-On www.liteonit.eu 0207 365 2401  
       
Mustek www.mustek.co.uk 0870 013 2017  
       
Nextbase http://www.voyager-systems.co.uk/ 02920 866 429 technical@voyager-systems.co.uk
       
Nintendo http://www.nintendo.co.uk 0870 6060 247  
       
Nu (Dolphin MP3 players) http://www.rsinternational.eu   Returns logged via web site only
       
One For All http://www.oneforall-int.com 0808 100 0306  
       
Philips www.philips.co.uk 0906 1010 016  
       
Ronin www.pgeaftercare.com 0870 129 4889  
       
Sovos www.sovos.co.uk 02920 866 429 technical@voyager-systems.co.uk
       
Topfield www.turbosat.co.uk 08712 003 191  
       
Toshiba www.toshiba.co.uk 08704 424 424  
       
Trust www.trust.com 08456 090 036  
       
Umax / Yamada www.umax.co.uk 01908 764227  
       
VideoSeven www.videoseven.com 00800 555 333 12  
       

In some cases 3wisemonkeys rather than the product manufacturer is your official point of contact if you have warranty issues, suspected faults or technical problems with a product. Products made by the manufacturers listed below are included in this bracket. Of course you may feel free to contact the manufacturer in question directly, although it is likely that they will refer you back to us for final resolution of any issues.

AQ 3wisemonkeys 0844 48 22 11 0 support@3wisemonkeys.co.uk
       
Living Images 3wisemonkeys 0844 48 22 11 0 support@3wisemonkeys.co.uk
       
Nu 3wisemonkeys 0844 48 22 11 0 support@3wisemonkeys.co.uk
       
Rimax 3wisemonkeys 0844 48 22 11 0 support@3wisemonkeys.co.uk
       
Shinco 3wisemonkeys 0844 48 22 11 0 support@3wisemonkeys.co.uk
       
Xtrons 3wisemonkeys 0844 48 22 11 0 support@3wisemonkeys.co.uk
       
       

We regularly add new manufacturers to our site and we may not always have time to list them on this page right away. If you have warranty issues, suspected faults or technical problems with a product made by a manufacturer whose name you don’t find here please do contact us and we can advise you what the next best step is.


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